FAQ

Frequently Asked Questions:

No, Kastbergs products can only be enjoyed at fine hotels, restaurants, cafés, and ice cream parlors.

Great! Read more about our Scoop and Soft Serve concepts or contact us directly.

Because our products are genuine and crafted with care. We have a no-compromise approach to selecting ingredients and take great responsibility in handling them.

There is an adjustment screw (thermostat) located in the upper left corner under the shielding plate near the compressor. It should be set so the freezer maintains a temperature of approximately -16°C.

Yes, we offer a variety of signs in our signage package, which can be viewed on the Scoop Concept page.

It depends on who you are and who your customers are, but a good selection of 8 flavors could include: Vanilla, Chocolate, Strawberry, Rhubarb, King Eskimo, Chocolate Cookie, Banana Split, and Sea Buckthorn.

There is a significant difference in soft serve from one producer to another, so it’s essential to adjust the machine for hardness, air content, and viscosity specific to our product. We always recommend having the machine calibrated to our quality to ensure you serve a perfect product to your customers.